Submissions
Updated 2026-11-12 17:10:26 Eastern
GemMint.com support is significantly delayed currently. We are working around the clock for resolution. If your support request is related to any of the following: 1. When is my order going to complete 2. My order is over-due 3. Why hasn't my order moved in "x" days/months We apologize. PSA does not have updated time estimates. The original time estimates are available for via on your "My Orders" page.
Updated 2026-11-12 17:07:40 Eastern
PSA is currently experiencing significant delays in their shipping department due to a construction project to enlarge the facility. We are seeing some orders, randomly, take 2+ weeks to ship out of PSA. We will continue to push on PSA to get orders shipped.
Updated 2026-11-12 17:06:21 Eastern
All orders that contain autographed items where the autograph is being graded or just authenticated are significantly delayed at PSA. While PSA has continued to re-open services, the DNA department, which handles autographs is still very backed up. We are seeing 10 month to 1 year waits on most orders. Orders will sit in Step 5 for the majority of the time as that step is where autograph grading or authentication occur. It does not matter if it's a certified auto or an in-person auto. We see plenty of newer orders finishing every day. PSA does not handle anything sequentially.